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Before purchasing accessories, make sure they are compatible with your specific e-bike model. Check product descriptions or consult with our support team if you're unsure which parts fit your bike. Additionally, consider factors like durability, functionality, and your specific riding needs to ensure you select the best accessories

We will ship all accessories and parts from the Huntington Beach, CA, United States.

E-bike batteries typically last between 500-800 charge cycles, depending on usage and care. To maximize battery life, keep the charge level between 20%-80%.

We recommend using the charger designed specifically for your e-bike model to ensure compatibility and safety. Using a non-compatible charger can lead to charging issues or potential battery damage.

E-bike tires typically last between 1,000-2,000 miles, depending on riding conditions and maintenance. If you notice significant wear or cracks on the tire surface, it’s time to replace them.

While lighting requirements vary by location, we strongly recommend installing front and rear lights for safety, especially when riding at night. If you headlight or taillight lost, please feel free to ask us for recommendation.

Yes, a high-quality lock is highly recommended to protect your e-bike from theft.