Frequently Asked Questions
1.
How do I go faster than M3 mode?
To unlock the top speed beyond M3 mode, follow these steps:
- Ensure the scooter is powered off and stationary
- Hold down the brake lever
- Fully twist and hold the throttle
- Press and hold the power button for 5 seconds
- Release all controls
Top Speed: Up to 28 mph (45 km/h), depending on riding conditions.
Note: Higher speed reduces battery range. Always follow safety regulations.
2.
Does the e-scooter or e-bike have cruise control?
To activate:
- Accelerate to your desired speed
- Hold throttle steady for 10 seconds
- A blue icon will appear
To deactivate:
- Twist throttle OR
- Press brake lever
3.
My tire is leaking air. What should I check?
- Inflate to recommended PSI
- Check if pressure holds
- Inspect inner tube for punctures
Tip: Check rim edges and ensure rim tape covers spoke holes.
4.
Why is real-world range shorter than advertised?
- Rider weight
- Terrain conditions
- Tire pressure
- Battery level
- Throttle usage
- Temperature
For best performance, keep tires inflated and start with full charge.
5.
Why does my seat keep sliding down?
- Open quick-release lever
- Tighten adjustment screw
- Close lever firmly
If the issue continues, please contact customer support.
