I was pleasantly surprised, this is a great bike, solid and reliable. The frame welds are clean and robust. I ride 130 miles a week in all terrain and weather and have put 3000 miles on this bike since November 2024. I've ridden it in the rain a half a dozen times and so far so good. Not sure about customer service or warranty because I haven't had any issues. Check out my YouTube Channel to see it in action.
Windhorse W0
John Smith
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Windhorse W3
Walter
Wow!
This thing is so underrated! Came in the mail very well packaged with NO damage. All I had to do was slightly adjust the brakes which was super easy and can be done with the included wrenches. Bike is powerful and easy to operate. My first e-bike and i am completely satisfied!
Windhorse D5
Alan Raskind
Great Bike,Excellent customer service
The bike came with a broken headlight,dealing with customer service was a PLEASURE,they replaced it right away ,got back to me right away All company’s should be as fast and efficient The bike is exceptional Thank you ,AlanRaskind